Damaged chair legs

 

Damaged cushion box

Update on Friday 13th May, one day after my email was sent.

Today we managed to finish work early and open the cushions.

This situation doesn’t get any better, the cushions are all different shapes!

The batch numbers on the cushions are different from each other and this is not at all what was demonstrated in the store.

 

Cushions are all different shapes and sizes

Cushions are from different batch numbers

Different heights and widths, the taller thinner cushion are of significantly better quality which is one of the main reasons we spent £1600 on the dining set and cushion box.